• The Drift Team

OPEN TO CUSTOMERS

Updated: Aug 28

NEW POLICIES IN EFFECT


NEW HOURS


TUESDAY - FRIDAY 11:00 AM – 6:00 PM

SATURDAY - 11:00 AM – 5:00 PM


SUNDAY & MONDAY - CLOSED


IF YOU REQUIRE A VISIT TO THE SHOP WITHOUT OTHER

CUSTOMERS PRESENT FOR REASONS SURROUNDING THE COVID-19 VIRUS, PLEASE CONTACT THE SHOP TO A SCHEDULE AN APPOINTMENT.

THE APPOINTMENTS ARE ONLY FOR THOSE WHO ARE HIGH-RISK FOR CONTRACTING THE VIRUS AND ARE HIGH-RISK FOR COMPLICATIONS.



READ OUR NEW POLICIES BELOW

MANDATORY READING AND COMPLIANCE FOR CUSTOMERS



COVID-19 RELATED CUSTOMER POLICIES

DRIFT OUTFITTERS & FLY SHOP



THE SAFETY OF OUR SHOP STAFF AND OTHER CUSTOMERS IS OUR FIRST PRIORITY

THESE POLICIES ARE NON-NEGOTIABLE AND MUST BE FOLLOWED AT ALL TIMES


ANYONE WHO DOES NOT FOLLOW THE PROCEDURES AND AGREE TO OUR

WILL NOT BE ADMITTED INTO OUR SHOP


IF THESE POLICIES ARE BROKEN YOU WILL NOT BE ALLOWED

TO REMAIN IN OUR SHOP


ANYONE SHOWING SYMPTOMS OF COVID-19 WILL NOT BE ADMITTED TO THE SHOP


IF YOU HAVE TRAVELLED OUTSIDE OF CANADA OVER THE PAST 14 DAYS WE WILL NOT PERMIT YOU YOU INTO THE SHOP


IF YOU HAVE COME INTO CONTACT WITH ANYONE WHO HAS COVID-19 OR RELATED SYMPTOMS WE WILL NOT PERMIT YOU INTO OUR SHOP FOR

14 DAYS SINCE THEIR LAST EXPOSURE


NO CASH PAYMENTS UNDER ANY CIRCUMSTANCE - CARD PAYMENTS ONLY


ONLY 2 (TWO) CUSTOMERS IN THE SHOP AT A TIME


30 MINUTE MAXIMUM PER CUSTOMER


YOU MUST EXPOSE YOUR FACE TO OUR FRONT ENTRANCE SECURITY CAMERA THROUGH OUR GLASS DOOR BEFORE ENTRY


YOU MUST PROVIDE US WITH YOUR NAME, EMAIL ADDRESS, AND PHONE NUMBER UPON ENTERING OUR SHOP FOR THE PURPOSES OF CONTACT TRACING

your personal information will not be used for any other reason


YOU MUST SANITIZE YOUR HANDS UPON ENTERING THE SHOP WITH THE PROVIDED HAND SANITIZER


YOU CAN NOT WEAR GLOVES IN THE SHOP - WE DO NOT KNOW WHAT THEY HAVE BEEN EXPOSED TO, OR WHERE THEY HAVE BEEN

MASKS, OR FACE COVERINGS, MUST BE WORN AT ALL TIMES IN THE SHOP

IF YOU REMOVE YOUR MASK, PLACE IT UNDER YOUR NOSE, OR EXPOSE YOUR MOUTH THIS IS CONSIDERED IMPROPERLY WORN

KEEP A 2 METER DISTANCE BETWEEN OTHERS AT ALL TIMES

DO NOT CROWD OR APPROACH STAFF

NO FOOD OR DRINK IN THE SHOP

INCLUDING EMPTY CUPS OR CONTAINERS


PERSONAL ITEMS SUCH AS BACK-PACKS, BAGS, SHOPPING BAGS, OR ANY OTHER ITEMS ARE NOT PERMITTED IN THE SHOP


DO NOT LEAVE ANY PERSONAL ITEMS ON OUR COUNTER OR

ELSEWHERE IN THE SHOP


ANY ITEMS REMOVED FROM DISPLAY BY THE CUSTOMER MUST BE REPLACED BY THE CUSTOMERS WHERE IT WAS FOUND


WE RESERVE THE RIGHT TO REFUSE ENTRY TO INDIVIDUALS WHO ARE INTENDING TO CASUALLY BROWSE

WASHROOM IS OFF LIMITS TO ALL CUSTOMERS – STAFF ONLY

PRIMARY SHOPPERS ONLY – NO TAG-ALONGS, FRIENDS, FAMILY, CHILDREN, ETC.

EXCEPTIONS WILL BE WHEN A CHILD WILL BE FIT FOR WADERS, BOOTS,

OR IS THE PRIMARY SHOPPER


ALL GARMENTS MUST BE TRIED ON OVER CLOTHING THEN HUNG ON OUR CLOTHING RACK ON A HANGER BY THE CUSTOMER TO MINIMIZE CONTACT TO OUR STAFF


OUR CONSIGNMENT PROGRAM IS SUSPENDED UNTIL FURTHER NOTICE . WE DO NOT KNOW WHEN IT WILL COMMENCE AGAIN - NO NEW ITEMS WILL BE ACCEPTED


WE ARE ACCEPTING REELS FOR YOUR SPOOLING NEEDS. YOU MUST COMPLETE AND INCLUDE A WORK ORDER SHEET AND TAG YOUR REELS APPROPRIATELY BEFORE SUBMITTING THEM TO THE SHOP FOR WORK.

THIS IS TO BE DONE PRIOR TO THE DROP OFF, AND NOT IN THE SHOP

CLICK HERE TO FIND THE WORK-ORDER SHEET TO DOWNLOAD AND PRINT


BROKEN OR MALFUNCTIONING EQUIPMENT

IF YOU HAVE AN ITEM THAT IS BROKEN OR IS IN NEED OF REPAIR, CONTACT THE SHOP BY EMAIL WITH PHOTOS OF THE ITEM AND A DESCRIPTION OF THE ISSUE. MANY REPLACEMENT PARTS ARE AVAILABLE FOR RODS AND REELS AND DO NOT REQUIRE SHOP STAFF TO HANDLE THE ITEMS DIRECTLY. DEPENDING ON THE MANUFACTURE OF THE PRODUCT, THE ITEM MAY NEED TO BE SENT IN FOR REPAIR, WE WILL DIRECT YOU APPROPRIATELY UNDER THESE CIRCUMSTANCE.


THESE POLICIES MAY BE UPDATED ON A DAILY, OR HOUR BASIS, AND CAN CHANGE AS SHOP MANAGEMENT SEES FIT




WE ARE ENCOURAGING EVERYONE TO CONTINUE PURCHASING THEIR ITEMS ONLINE OR OVER THE PHONE FOR CURB-SIDE PICK-UP AND SHIPPING.









CALL US
YOUR LOCAL FLY SHOP!
A SHOP FOR ANGLERS, BY ANGLERS

647-347-7370

OPERATING HOURS

TUESDAY - FRIDAY 11:00 AM - 6:00 PM

SATURDAY - 11:00 AM - 5:00 PM

SUNDAY - CLOSED

MONDAY - CLOSED

- BUY LOCAL -

#FLYSHOPSTRONG
VISIT US

199 Queen Street East

Toronto, Ontario

M5A-1S2

© 2017 by Drift Outfitters & Fly Shop Ltd.