OPEN TO CUSTOMERS

NEW POLICIES IN EFFECT

NEW HOURS

TUESDAY - FRIDAY 11:00 AM – 6:00 PM

SATURDAY - 11:00 AM – 5:00 PM

SUNDAY & MONDAY - CLOSED

IF YOU REQUIRE A VISIT TO THE SHOP WITHOUT OTHER

CUSTOMERS PRESENT FOR REASONS SURROUNDING THE COVID-19 VIRUS, PLEASE CONTACT THE SHOP TO A SCHEDULE AN APPOINTMENT.

THE APPOINTMENTS ARE ONLY FOR THOSE WHO ARE HIGH-RISK FOR CONTRACTING THE VIRUS AND ARE HIGH-RISK FOR COMPLICATIONS.

READ OUR NEW POLICIES BELOW

MANDATORY READING AND COMPLIANCE FOR CUSTOMERS

COVID-19 RELATED CUSTOMER POLICIES

DRIFT OUTFITTERS & FLY SHOP

THE SAFETY OF OUR SHOP STAFF AND OTHER CUSTOMERS IS OUR FIRST PRIORITY

THESE POLICIES ARE NON-NEGOTIABLE AND MUST BE FOLLOWED AT ALL TIMES

ANYONE WHO DOES NOT FOLLOW THE PROCEDURES AND AGREE TO OUR

WILL NOT BE ADMITTED INTO OUR SHOP

IF THESE POLICIES ARE BROKEN YOU WILL NOT BE ALLOWED

TO REMAIN IN OUR SHOP

ANYONE SHOWING SYMPTOMS OF COVID-19 WILL NOT BE ADMITTED TO THE SHOP

IF YOU HAVE TRAVELLED OUTSIDE OF CANADA OVER THE PAST 14 DAYS WE WILL NOT PERMIT YOU YOU INTO THE SHOP

IF YOU HAVE COME INTO CONTACT WITH ANYONE WHO HAS COVID-19 OR RELATED SYMPTOMS WE WILL NOT PERMIT YOU INTO OUR SHOP FOR

14 DAYS SINCE THEIR LAST EXPOSURE

NO CASH PAYMENTS UNDER ANY CIRCUMSTANCE - CARD PAYMENTS ONLY

ONLY 2 (TWO) CUSTOMERS IN THE SHOP AT A TIME

30 MINUTE MAXIMUM PER CUSTOMER

YOU MUST EXPOSE YOUR FACE TO OUR FRONT ENTRANCE SECURITY CAMERA THROUGH OUR GLASS DOOR BEFORE ENTRY

YOU MUST PROVIDE US WITH YOUR NAME, EMAIL ADDRESS, AND PHONE NUMBER UPON ENTERING OUR SHOP FOR THE PURPOSES OF CONTACT TRACING

your personal information will not be used for any other reason

YOU MUST SANITIZE YOUR HANDS UPON ENTERING THE SHOP WITH THE PROVIDED HAND SANITIZER

YOU CAN NOT WEAR GLOVES IN THE SHOP - WE DO NOT KNOW WHAT THEY HAVE BEEN EXPOSED TO, OR WHERE THEY HAVE BEEN

MASKS, OR FACE COVERINGS, MUST BE WORN AT ALL TIMES IN THE SHOP

IF YOU REMOVE YOUR MASK, PLACE IT UNDER YOUR NOSE, OR EXPOSE YOUR MOUTH THIS IS CONSIDERED IMPROPERLY WORN

KEEP A 2 METER DISTANCE BETWEEN OTHERS AT ALL TIMES

DO NOT CROWD OR APPROACH STAFF

NO FOOD OR DRINK IN THE SHOP

INCLUDING EMPTY CUPS OR CONTAINERS

PERSONAL ITEMS SUCH AS BACK-PACKS, BAGS, SHOPPING BAGS, OR ANY OTHER ITEMS ARE NOT PERMITTED IN THE SHOP

DO NOT LEAVE ANY PERSONAL ITEMS ON OUR COUNTER OR

ELSEWHERE IN THE SHOP

ANY ITEMS REMOVED FROM DISPLAY BY THE CUSTOMER MUST BE REPLACED BY THE CUSTOMERS WHERE IT WAS FOUND

WE RESERVE THE RIGHT TO REFUSE ENTRY TO INDIVIDUALS WHO ARE INTENDING TO CASUALLY BROWSE

WASHROOM IS OFF LIMITS TO ALL CUSTOMERS – STAFF ONLY

PRIMARY SHOPPERS ONLY – NO TAG-ALONGS, FRIENDS, FAMILY, CHILDREN, ETC.

EXCEPTIONS WILL BE WHEN A CHILD WILL BE FIT FOR WADERS, BOOTS,

OR IS THE PRIMARY SHOPPER

ALL GARMENTS MUST BE TRIED ON OVER CLOTHING THEN HUNG ON OUR CLOTHING RACK ON A HANGER BY THE CUSTOMER TO MINIMIZE CONTACT TO OUR STAFF

OUR CONSIGNMENT PROGRAM IS SUSPENDED UNTIL FURTHER NOTICE . WE DO NOT KNOW WHEN IT WILL COMMENCE AGAIN - NO NEW ITEMS WILL BE ACCEPTED

WE ARE ACCEPTING REELS FOR YOUR SPOOLING NEEDS. YOU MUST COMPLETE AND INCLUDE A WORK ORDER SHEET AND TAG YOUR REELS APPROPRIATELY BEFORE SUBMITTING THEM TO THE SHOP FOR WORK.

THIS IS TO BE DONE PRIOR TO THE DROP OFF, AND NOT IN THE SHOP

CLICK HERE TO FIND THE WORK-ORDER SHEET TO DOWNLOAD AND PRINT

BROKEN OR MALFUNCTIONING EQUIPMENT

IF YOU HAVE AN ITEM THAT IS BROKEN OR IS IN NEED OF REPAIR, CONTACT THE SHOP BY EMAIL WITH PHOTOS OF THE ITEM AND A DESCRIPTION OF THE ISSUE. MANY REPLACEMENT PARTS ARE AVAILABLE FOR RODS AND REELS AND DO NOT REQUIRE SHOP STAFF TO HANDLE THE ITEMS DIRECTLY. DEPENDING ON THE MANUFACTURE OF THE PRODUCT, THE ITEM MAY NEED TO BE SENT IN FOR REPAIR, WE WILL DIRECT YOU APPROPRIATELY UNDER THESE CIRCUMSTANCE.

THESE POLICIES MAY BE UPDATED ON A DAILY, OR HOUR BASIS, AND CAN CHANGE AS SHOP MANAGEMENT SEES FIT

WE ARE ENCOURAGING EVERYONE TO CONTINUE PURCHASING THEIR ITEMS ONLINE OR OVER THE PHONE FOR CURB-SIDE PICK-UP AND SHIPPING.