GREY ZONE - COVID-19
Updated: Mar 18
We've moved back into the Grey Zone for Ontario's Covid-19 Restrictions. Customers will be allowed back in the shop, with reduced capacity, starting on March 9, 2021. Please read out policies before coming done.
NEW POLICIES IN EFFECT
TUESDAY - FRIDAY 11:00 AM – 6:00 PM
SATURDAY - 11:00 AM – 5:00 PM
SUNDAY & MONDAY - CLOSED
IF YOU REQUIRE A VISIT TO THE SHOP WITHOUT OTHER
CUSTOMERS PRESENT FOR REASONS SURROUNDING THE COVID-19 VIRUS, PLEASE CONTACT THE SHOP TO A SCHEDULE AN APPOINTMENT.
THE APPOINTMENTS ARE ONLY FOR THOSE WHO ARE HIGH-RISK FOR CONTRACTING THE VIRUS AND ARE HIGH-RISK FOR COMPLICATIONS.
READ OUR NEW POLICIES BELOW
MANDATORY READING AND COMPLIANCE FOR CUSTOMERS
COVID-19 RELATED CUSTOMER POLICIES
THE SAFETY OF OUR SHOP STAFF AND OTHER CUSTOMERS IS OUR FIRST PRIORITY
THESE POLICIES ARE NON-NEGOTIABLE AND MUST BE FOLLOWED AT ALL TIMES. ANYONE WHO BREAKS THESE POLICIES WILL NOT BE ALLOWED TO
REMAIN IN OUR SHOP.
NO CASH - CARD PAYMENTS ONLY
GREY ZONE - 25% Capacity - Maximum of 3 (three) Customers at one time
RED ZONE - 50% Capacity - Maximum of 7 (seven) Customers at one time
*Please note, these are the maximum number of customers allowed in the shop at one time, and we may choose to lower that number to keep our shop staff safe and to accommodate our staff's comfort level. We have a very small shop, and not a lot of space to work around customers.*
If you are accompanying a friend or family member on their trip to the shop and are not a shopper, we ask that you wait outside the shop, or your vehicle. With a limit of two customers in the shop we need to ensure that we have space for shopping customers.
30 MINUTE MAXIMUM
YOU MUST PROVIDE YOUR CONTACT INFORMATION FOR
CONTACT TRACING PURPOSES
You must provide us with your name, email address, and phone number upon entering our shop for the purposes of contact tracing.
You will not be contacted in any way other than to inform you of possible exposure to Covid-19 – you will not be added to any mailing lists, or databases.
KEEP A 2 METRE DISTANCE BETWEEN OTHERS AT ALL TIMES
YOU MUST EXPOSE YOUR FACE TO OUR FRONT ENTRANCE SECURITY CAMERA THROUGH OUR FRONT GLASS DOOR BEFORE ENTRY
ANYONE SHOWING SYMPTOMS OF COVID-19 WILL NOT BE ALLOWED IN THE SHOP
IF YOU ARE SHOWING SYMPTOMS OF COVID-19 YOU WILL NOT BE ALLOWED TO REMAIN IN THE SHOP
IF YOU HAVE RETURNED TO CANADA WITHIN THE PAST 14 DAYS OR HAVE COME INTO CONTACT WITH ANYONE WHO HAS COVID-19 YOU WILL NOT BE ADMITED INTO THE SHOP
MASKS, OR FACE COVERINGS, MUST BE PROPERLY WORN AT
ALL TIMES IN THE SHOP
Masks must be of multi-ply material that is effective at stopping the expulsion of droplets from your breath.
If you remove your mask, place it under your nose, or expose your mouth this is considered improperly worn
IF YOUR SHOPPING IS COMPLETE, PLEASE BE COURTEOUS TO THOSE WHO ARE WAITING AND DEPART PROMPTLY
YOU MUST SANITIZE YOUR HANDS UPON ENTERING THE SHOP WITH THE PROVIDED HAND SANITIZER
YOU CAN NOT WEAR GLOVES IN THE SHOP - WE DO NOT KNOW WHAT THEY HAVE BEEN EXPOSED TO, OR WHERE THEY HAVE BEEN
NO FOOD OR DRINK IN THE SHOP
(Including empty cups or containers)
PERSONAL ITEMS SUCH AS BACK-PACKS, BAGS, SHOPPING BAGS, OR ANY OTHER ITEMS ARE NOT PERMITTED IN THE SHOP
DO NOT LEAVE ANY PERSONAL ITEMS ON OUR COUNTER OR
ELSEWHERE IN THE SHOP
ANY ITEMS REMOVED FROM DISPLAY BY THE CUSTOMER MUST BE PUT BACK IN PLACE BY THE CUSTOMER WHERE IT WAS FOUND
NO CASUAL BROWSING
We are only allowing individuals who are intending to purchase fly fishing and float fishing, and equipment for related activities into our shop
WASHROOM IS OFF LIMITS TO ALL CUSTOMERS – STAFF ONLY
NO EXTENDED CONVERSATIONS OR STORY TELLING. SORRY, BUT WE NEED TO KEEP CONTACT AND TIME IN THE SHOP TO A MINIMUM
ALL GARMENTS MUST BE TRIED ON OVER YOUR CLOTHING
OUR CONSIGNMENT PROGRAM IS SUSPENDED UNTIL FURTHER NOTICE
We are accepting reels for your spooling needs. You must complete and include a work order sheet and tag your reels appropriately before submitting them to the shop for work. ****this is to be done prior to the drop off, and not in the shop*** you may ask for a work order sheet at the door
BROKEN OR MALFUNCTIONING
If you have an item that is broken or is in need of repair, contact the shop by email with photos of the item and a description of the issue. Many replacement parts are available for rods and reels and do not require shop staff to handle the items directly. Depending on the manufacture of the product, the item may need to be sent in for repair, we will direct you appropriately under these circumstance.
OUR POLICIES MAY BE UPDATED ON A DAILY, OR HOUR BASIS, AND CAN CHANGE AS SHOP MANAGEMENT SEES FIT
IF THESE POLICIES ARE OFF PUTTING OR SEEM HARSH, WE WILL NOT APPOLOGISE. OUR DUTY IS TO RETURN TO OUR FAMILIES SAFELY EACH NIGHT AND EXPOSE THEM TO AS FEW DANGERS AS WE CAN.
A 14 DAY CLOSURE DUE TO A COVID-19 ILLNESS BY ANY OF OUR STAFF WOULD BE DEVASTATING FOR OUR BUSINESS AND AN INCREDIBLE INCONVENIENCE FOR ALL OF OUR CUSTOMERS.
WE NEED YOU TO KEEP US SAFE BY FOLLOWING OUR POLICIES.