In-Store Shopping - Starting June 16, 2021 - 11:00 AM

NEW POLICIES IN EFFECT

HOURS OF OPERATION

TUESDAY - FRIDAY 11:00 AM – 6:00 PM

SATURDAY - 11:00 AM – 5:00 PM

SUNDAY & MONDAY - CLOSED

READ OUR NEW POLICIES BELOW

MANDATORY READING AND COMPLIANCE FOR CUSTOMERS

COVID-19 RELATED CUSTOMER POLICIES

The safety of our shop staff and other customers is our first priority.

These policies are non-negotiable and must be followed at all times.

2 Customer Limit In-Shop

30 Limit Time Limit Per Customer

NO CASH - CARD PAYMENTS ONLY

If you are accompanying a friend or family member on their trip to the shop and are not shopping yourself, we politely ask that you wait outside the shop, or your vehicle. With a very low customer capacity we are asking that all folks who enter our shop are shopping.

We know this is not ideal, and we can’t wait for the time when we can have everyone back in here as we used to. Thank you for your understanding.

You must provide your contact information upon entering for contact tracing purposes.

A temperature check is mandatory

Only checked, not recorded.

You must expose your face to our front entrance security camera through our front glass door before entry for security purposes.

Please keep a 2-meter distance between everyone at all times.

Masks, or face coverings, must be properly worn at all times in the shop.

You must sanitize your hands upon entering the shop with the provided hand sanitizer.

If you choose to wear gloves in the shop you must sanitize them upon entry.

If your shopping is complete, please be courteous to those who are waiting and depart when finished. Any time limit that is in place per visit is to ensure that you, and others do not wait lengthy times outside.

No food or drink in the shop.

-including empty cups or containers-

Personal items such as back-packs, bags, shopping bags, or any other items are not permitted in the shop.

All garments must be tried on over your clothing.

If you have been outside of the country in the past 14 days, been in contact with someone who is Covid-19 positive, or has Covid-19 symptoms, or you are showing Covid-19 Symptoms yourself you will not be permitted into our shop.

If you have any questions or concerns regarding our policies, please ask to speak to the shop manager.

SPOOLING REELS

We are accepting reels for your spooling needs. You must complete and include a work order sheet and tag your reels appropriately before submitting them to the shop for work. ****this is to be done prior to the drop off, and not in the shop***

You may ask for a work order sheet at the door

BROKEN OR MALFUNCTIONING EQUIPMENT

If you have an item that is broken or is in need of repair, contact the shop by email with photos of the item and a description of the issue. Many replacement parts are available for rods and reels and do not require shop staff to handle the items directly. Depending on the manufacture of the product, the item may need to be sent in for repair, we will direct you appropriately under these circumstance.